Role Overview
As a Customer Service Agent, you will be an integral part of our team, offering first-rate assistance to our clientele.
Your role includes:
•Providing bilingual support in Spanish and English, ensuring customer satisfaction.
•Addressing customer inquiries and resolving concerns with efficacy and courtesy.
•Collaborating with colleagues to uphold and enhance service standards.
•Keeping abreast of Equity’s products and services to offer informed guidance.
We are looking for someone with:
•Proficiency in both Spanish and English, with strong written and verbal communication skills.
•A customer-first mindset, coupled with excellent interpersonal abilities.
•The capacity to thrive in a dynamic, fast-paced environment.
What We Offer:
•Joining Equity means being part of a respected, international work culture that values your growth and well-being.
•A competitive salary package.
•A comprehensive referral program with attractive bonuses.
•Opportunities for professional development and career progression.
•A collaborative and supportive work environment.
