We offer tailor-made services for each client. The market is increasingly dynamic so to be successful you need flexibility and scalability in the shortest possible time
The help desk is an assistance service carried out by our specialized agents, who solve the problems of the users.
CATI stands for Computer Assisted Telephone Interviewing.
Interviews carried out by telephone are guided by a questionnaire displayed on the screen of a computer and the interviewer records answers . Any questionnaire routing or complex survey logic is handled by the CATI program.
Agents answer questions regarding consumer products or services and provide technical support where possible. Call agents can also route customers to dedicated tech support teams if necessary
A call center consists of a versatile team of agents who are trained to receive calls or make outbound phone calls. As such, the main types of call centers can be divided according to the services they provide: inbound and outbound.
We ensure that pay is properly calculated, tracked and doled out and that the correct amounts for tax, company benefits and other deductions are withheld.
A development team is a group of people that work together to create software. This is complex, creative work that requires adaptability as technical challenges arise and business requirements evolve.
Since 2012 we are helping our clients to grow by offering the best possible service.
Our staff is engaged
Outsourcing helps to optimize costs and make the expansion affordable
Is simple! satisfied or your money back!
Is simple! satisfied or your money back!
Do what you do best, outsource the rest, save money in the process and reinvest them where you need the most.
It’s much easier to double your business by doubling your conversion rate than by doubling your traffic.
Everything is about support today
Growth is never by mere chance. it is the result of forces working together.
Tell us everything about your company, what the organization chart is, what the workflows are and what your goals are.
We create a tailor-made solution for you that can meet all the needs of your company.
We start working, and together we calibrate every detail to make the service perfect. No compromise with quality.
The reporting will be periodic but the access will be in real time. Together we will hold periodic meetings to analyze the trend.
It takes 20 years to build a reputation and 5 minutes to ruin it. that’s why the formula is simple: satisfied or refunded.
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Improve customer experience by listening and acting on their feedback